Dental Team Mission Statement
At Moss Healthcare, our passion and vision is to help our patients realize their dental goals.
Dental Team Policies:
To make this happen, we provide comprehensive dental care in a nurturing environment that is dictated by standards of the highest degree. Our dedicated staff of professionals always operate with your best interests in mind.
Your first visit will consist of a very thorough exam, where we are able to gather important and useful information in order to best determine your individual needs. Appropriate time will be made to listen to your concerns and encourage an open dialogue to ensure your needs are addressed. Treatment options will be discussed and written fees will be provided to help with your decision making.
We maintain an excellent rapport with various specialists in the greater Victoria region and will not hesitate to refer if we deem it appropriate.
Once an optimal level of oral health has been achieved, we will provide you with the necessary tools and knowledge to help maintain your goals.
Our fees are listed in the current year of the British Columbia Fee Guide. For your convenience, we honor and accept most dental plans, and assistance will be provided to aid you in claiming any insurance benefits to which you are entitled. We do not restrict your treatment based on the limitations of your insurance, as dental plans were designed to offset the overall cost of dental treatment. However, we do acknowledge that financial concerns may be a factor in your decisions regarding dental care.
Ultimately, all financial obligations are between patient and dentist. If you have dental benefits, it is your responsibility to know the terms of your specific policy. Please be aware that these can and do change from time to time.
Our team is honoured to treat you and your family. We take pride in what we do. If you have had a great experience, we believe the best compliment you can give us is to refer your family and friends. Thank you for being a part of the growing Moss Healthcare family.
Your smile is our passion!